Process improvement

We seek that people involved in health services, patients and providers, can experience fluid, efficient and satisfactory processes.

We accompany and promote change and growth in the health sector on this topic through:

Technical Cooperation

Support of institutions and health systems for the design, implementation and improvement towards effective and efficient processes.


Human capital development activities and dissemination in organizations and the professional community.

Technical Cooperation

Development of strategies to optimize the efficient use of resources and the reduction of environmental impact.

Effectiveness, safety and efficiency.

Investigation of implementation models and contextual elements necessary for operational excellence processes.